Online booking system for Care Homes

Protecting and minimising the risk to the most vulnerable has been, quite correctly, the priority of all care homes during COVID-19. While absolutely the right course of action, it has of course meant that residents had been unable to receive visits from family members and friends.

How care homes can benefit from using a booking system after COVID-19.

1. Your care home is always available for bookings.

One of the main benefits of online booking systems for Care Homes is that they allow customers to book their visits at a date & time that is most convenient for them.

Customers are much more likely to make a booking in the evening, as unlike when they are at work, they will have more time to browse the internet at their leisure. Offer your customers an online booking system that is always open for business and you stand the best chance at significantly increasing the number of bookings for your business.

2. An online booking system will reduce no-shows.

Customers who made a commitment by directly creating a booking are more likely to show up, resulting in significantly fewer no-shows.

In the event a customer does need to cancel, their booking slot automatically becomes available again so another customer can book it. Booking reminders are also a great way to ensure that your clients will turn up

3. You get valuable insight about your visits.

By using a digital booking system, you can keep a log of each booking and all the related details. Thus you will have all the information to better understand your visitors, their visit preferences and how many times a visitor has visited your care home. With this, you will be able to outline the focal areas where you need to grow your business.

4. Reduce your workload.


Digital booking systems reduce workloads for your reception team and allows you to primarily focus on looking after residents. Ensure that bookings are synced and availability is updated with each booking processing. A good booking system makes the work process, effortless.

What is Custr?

Custr is a booking system that is flexible, accessible, and highly customisable. Some of the most important features include booking interaction, online bookings, iPhone & iPad compatibility and payment processing.

For the past five years, Custr has supported businesses around the world. Our aim is to provide all businesses with a simple, flexible and online booking system to digitally handle their bookings, customers, payments & reports.

Request further information here.

How can we help you?

Contact us to submit your interest in our digital booking system.

Interested to learn more?

View a product tour to understand the key features and benefits of Custr.

Looking to go digital?

Book an online demo with a member of our team.

What our clients say.

More than 100,000 customer bookings have been powered by Custr.

Custr has transformed the way we manage bookings and reduce no-shows at our beach club. The support is invaluable & we would happily recommend their system to any business.

Jason Templeman Plaza Beach Banus

The system has helped us to digitally manage bookings. My team are able to view all bookings on their devices. We are really happy with the system and also with the technical support from the IT team.

Esther Fernandez Estrella Del Mar

The Custr booking system has been amazing for MediaBase Direct. The interactive floor plans are the best. The functionality within the platform almost felt custom built for our organisation.

Anil Jain MediaBase Direct

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