Should a beach club use a reservation system?
In this blog post, we outline the key reasons why a beach club should use a management system to handle their sunbed reservations.
As a software provider of sunbed management, we have seen the impact of a management system like ours and how it can positively affect a beach club’s operations.
Custr is a sunbed management system that gives your beach club the simple tools to manage all reservations, customers, payments and reports.
Below we have outlined the key reasons why a beach club should move away from the conventional excel spreadsheets & printed floorplans to a digital management system.
1. View your reservations on the move.
Using a management system allows your staff members to create, view & manage all sunbed reservations from their smartphone or tablet device. When a staff member edits a booking, all devices will update in real-time to ensure no double reservations can be made.
Without using a central booking system, there may be an overlap in reservations as all staff members will have to work from a single spreadsheet, which is only accessed by a single user at any given time.
2. Profile your customers & VIP guests.
You can keep a log of each booking and all the related details. Thus you will have all the information to better understand your customers, their preferences and what items your customers book the most. With this, you will be able to outline the focal areas where you need to grow your beach club.
3. Your beach club is always open for reservations.
All management systems include a bespoke online booking widget that allows a customer to make a sunbed reservation, 24/7, 365 days.
Customers are much more likely to make a sunbed booking in the evening, as unlike when they are at work, they will have more time to browse the internet at their leisure. Offer your customers an online booking experience to increase the number of sunbed reservations for your beach club.
4. Reduce your workload.
Digital management systems reduce any manual logging for your reservation team and allow you to primarily focus on customer service. Ensure that reservations are synced and availability is updated with each booking processing. A good management system makes the work process, effortless.
5. Capture pre-paid reservations
Management systems can require your customers to prepay for their sunbed reservations.
Custr allows you to integrate with the world’s leading payment merchant, Stripe. This will allow your business to collect, refund & manage payments, using one complete solution. Collecting payment upfront will increase revenue.
What is Custr?
Custr is a user-friendly management system that is flexible, accessible, and highly customisable. Some of the most important features include booking management, online reservations, iPhone & iPad compatibility and payment processing.
For the past ten years, Custr has supported beach clubs around the world. Our aim is to provide all beach clubs with a simple, flexible and user-friendly management system to digitally handle their sunbed reservations, customers, payments & reports.
You can request a demonstration to see the detailed step by step procedure of how Custr can help you manage your sunbed reservations.
How can we help you?
Contact us to submit your interest in our digital booking system.
Interested to learn more?
View a product tour to understand the key features and benefits of Custr.
Looking to go digital?
Book an online demo with a member of our team.
What our clients say.
More than 100,000 customer reservations have been powered by Custr.
Custr has transformed the way we manage bookings and reduce no-shows at our beach club. The support is invaluable & we would happily recommend their system to any business.
Next steps
Our aim is to provide businesses with a simple, intuitive and cloud-based system to digitally manage their bookings and customers.
Contact us today to discuss your booking requirements further.
